Frequently Asked Questions
Find answers to your questions about insurance coverage, TeachersPlus membership benefits, orders, cancellations, and more. If you can't find what you need, our customer service team is a quick phone call or message away.
Is TeachersPlus insurance or benefits available in Canada or abroad?
Not at the moment. Right now membership is limited to the United States (now in all 50 states, including Louisiana).
Can I cancel my TeachersPlus membership?
Your request for cancellation must be within 30 days of purchase. In order to cancel, email firstname.lastname@example.org and include the following information:
- The exact name on the policy
- Date of purchase
- Last four digits of the credit card used
- Reason for cancellation
Depending on your credit card company, refunds can take up to 4 weeks to process.
What benefits will I receive as a member of TeachersPlus?
Check out our current list of membership benefits.
How do I change my magazine mailing address?
Contact customer service by calling 800-646-1139 or emailing email@example.com. Provide the following information:
- Exact name of policy holder
- Previous mailing address
- Current mailing address
What if I already have a magazine subscription? Can I cancel?
If you are already a subscriber to Yoga Journal magazine, your TeachersPlus membership will extend your subscription another year; it will not duplicate your magazine subscription (as long as the name and address on both subscriptions are the same). However, if you do not wish to receive a subscription to Yoga Journal, you can obtain a $15.95 refund check by emailing firstname.lastname@example.org. Memberships take 4 to 6 weeks to process and your refund requests may also take 4 to 6 weeks to process.
I have a free TeachersPlus print subscription as part of my membership. Am I eligible to add on a digital subscription for $4.99?
No, unfortunately. Your TeachersPlus membership only entitles you to the print edition of the magazine and a digital add-on is not available at this time. To access the digital edition on your iPad or mobile device, you would have to purchase a digital subscription for $19.99.
What if I teach Pilates or do massage therapy?
The program insurance rates assume that yoga is your main practice. You are still eligible for the insurance program if massage is a minor part of your business, or if you are doing mat Pilates, or you have Pilates machines. The rates may change subject to the additional services and equipment you offer.
Where is an instructor covered?
Policy follows the instructor anywhere you teach in the continental USA and internationally for short business trips that do not exceed 30 days.
Do I have to pay for substitutes who cover for me?
Your individual policy covers only you and will not transfer to a substitute teacher. However, your business policy will cover a substitute teacher. As individual teacher, you should always make sure the person who subs for you carries his or her own insurance. Your insurance program covers only the named individual on the policy: you.
What styles of Yoga does Lockton Affinity insure?
Many styles of yoga are covered including, but not limited to: Anusara, Ashtanga, Bikram, Forrest, Hatha, Iyengar, Jivamukti, Kripalu, Kundalini, Restorative, Vinyasa, and Yin. For a more comprehensive list, please contact our customer service desk by calling 800-646-1139 or emailing email@example.com.
What is the cost of a premier TeachersPlus membership (insurance + benefits)?
Please click here to view membership tiersof and annual rates.
What if I teach at various locations?
Lockton Affinity's liability insurance policy follows you wherever you teach. You're covered whether you teach at a yoga studio, fitness center, recreation center, someone's house or at all of the above. It even protects you while you're teaching at an international retreat.
What happens if I am teaching yoga part-time?
TeachersPlus offers a special competitively priced part-time insurance rate for teachers who teach 6 or fewer hours per week.
Does this policy cover me if I get injured?
No, this policy does not cover you if you get injured on the job. This is a liability policy that protects you from claims brought against you or your business for bodily injury or property damage arising out of your negligence.
How do I renew my insurance and benefits?
Click here and select the package to begin the renewal process.
I renewed my TeachersPlus, where can I renew my insurance premium?
Click here and select the insurance-only package.
Will my individual policy protect me if I open a studio?
No, if you open up a studio you would need to upgrade to a business policy. Your individual policy excludes leasing, renting or owning studios or having employees or independent contractors. To learn more about studio insurance and get a free quote, please call 844-398-0468.
The gym or yoga studio where I teach has insurance and they have me covered. Why do I need my own insurance?
If you're teaching as an independent contractor, it's increasingly common for the studio, gym, or other facility that hires you to require that you have an individual policy of your own. Facilities that don't have this requirement because they have coverage can forget to renew regularly, or have exclusions that leave you unprotected. Having your own coverage is good risk management for anyone who runs their own business or classroom. Why do I need liability insurance? Liability insurance protects yoga instructors against damages incurred or legal actions brought about by claimants as a result of the instructor's teaching duties. Click here for more information about this.
Will this policy cover me if I teach/train children?
Yes, your policy covers you with students of any age. Our policy does not restrict age or gender of your students.
Can I add the landlord as an additional insured to my insurance policy?
Most of the places where you teach will ask to be named on your policy as an additional insured to avoid liability exposure from any incident due to your negligence (Note: the landlord is still exposed for their own negligence). The first ten additional insured on your policy are free; other insurance companies may charge you.
How do I cancel my insurance policy?
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